Your FAQ about STUDYO Berlin

– we are happy to help you:

If you need support, we are here for you. Our Residence Manager will help you on site. Here in the FAQ section you will find the answers to many questions about STUDYO Student Apartments.

Which documents do I need?

You will need a current certificate of enrolment from your university/college as well as a copy of your passport, which you must upload when booking online.

What prerequisites do I need to fulfil to stay at STUDYO?

To book an apartment at STUDYO, you must be at least 18 years old to sign the contract. In addition, be validly enrolled as a student.

What do I need to bring when I move in?

When you move into one of our fully furnished apartments at STUDYO, all you need to bring are dishes, bed linens, a pillow, blanket, towels and your personal belongings.

What is a liability insurance and why do I need one?

A liability insurance policy covers liability damages and thus protects you from losing your own property due to damage. For example, if you lose the key to your apartment, the costs will be covered by the liability insurance. The benefits it includes vary depending on the insurance company.

Can two people move in together?

The apartments at STUDYO are solely for single use. In the categories Diamond and Diamond XL, occupancy with 2 people is possible, but there is only one main tenant who concludes the rental contract.

What payment options can I choose from?

The first rent, the deposit, the processing fee and the final cleaning fee must be paid by bank transfer at the beginning of the rental agreement. Therefore, you also need a valid bank account. A direct debit via SEPA direct debit mandate for the rent payment is possible in the process. Cash payment is not possible!

Can I take a look at a Apartment?

Yes, you are quite welcome to visit an apartment. To make an appointment, please send us an email to tierpark@studyo-apartments.de and we will contact you.

Are all Apartments the same?

Our apartments are divided into six categories (Bronze, Gold, Silver, Platinum, Diamond and Diamond XL) depending on the size and location of the apartment. This means you can choose a room from the desired category. Unfortunately, it is not possible to rent a specific room with a specific room number.

What does “ALL-INCLUSIVE-RENT” mean?

Our monthly all-inclusive rent covers all costs related to your apartment. Heating, water, electricity and internet are included in the rent (there is no utility bill). In addition, the use of all public areas such as gym, outdoor facilities, work and chillout areas is included, as well as a laundry room with washing machines and dryers. We offer you free high-speed internet 100MB. In addition, our management team is always available to help and advice.

What are the Houserules?

You can find the house rules here.

Can I sublet my Apartment?

Unfortunately, it is not possible to sublet your apartment to other tenants. For short periods such as e.g. during the semester break, you can conclude a sublease agreement with a person entitled to live in (students) after prior consultation with the Residence Management.

May my visitors stay overnight in my Apartment?

Of course, your visitor may stay overnight in your apartment. However, our house rules apply.

What happens if something in my Apartment breaks?

In case of damage, please contact our residence office directly to tierpark@studyo-apartments.de

Can I keep pets in my Apartment?

No! Unfortunately, no pets are allowed at STUDYO.

Are there bicycle parking spaces available?

At STUDYO, there is always a bicycle parking space available for you. Our bicycle parking spaces are located on the ground floor as well as in the outdoor area.

Are there car parking spaces available?

Unfortunately, we do not offer any additional parking spaces, except for the public parking in the area.

How are the Apartments furnished?

The apartments are fully furnished. The furnishings vary slightly depending on the apartment category. The standard equipment includes a bed (min. 1.20m), a wardrobe, a desk incl. chair, a kitchenette (incl. fridge, microwave, stove), a wardrobe and various storage options. In addition, each apartment has its own shower room.

How is the Apartment complex equipped and what communal areas are there?

On the ground floor there is the communal kitchen for rent, a gym, a laundromat with washing machines & dryers for a fee, a co-working area as well as a large common and separate study area, the mailboxes and the office of the residence management team.

Are there storage facilities?

We provide storage boxes in the basement for every tenant. However, you will need to purchase a padlock yourself.

Will the Apartment be cleaned?

After the apartment is returned to us, we will do the final cleaning for a fixed price of € 120. This fee is payable as part of the first rental. Once you’ve moved into the apartment, you’ll need to clean it yourself

Does the Apartment come with WiFi?

Yes, the use of Wi-Fi is included in the rent.

Do I have to pay a deposit?

You have to pay a deposit of € 1.200 and transfer it at the beginning of the rental period. You are welcome to use the option we offer and handle this through a deposit insurance provider “Garentii”. You are welcome to find out more about it via the following link.

https://studyo.garentii.de/de

or directly via QR-CODE

What other costs are incurred when renting an Apartment?

A one-time processing fee of € 150 is charged for a booking.

What is included in the additional costs?

The additional costs (utilities) include the operating costs in accordance with the Operating Costs Ordinance such as heating and hot water costs plus electricity costs. There is no separate billing of the operating costs.

What can I put on the wall?

You can hang up pictures, posters and anything else on your walls. It is important that you do not use nails, dowels or other things that cause damage to the walls, but only adhesive hooks or adhesive nails.

Is the rental time limited?

The rental agreements are always concluded for 51 weeks. Three months before expiry, it is possible to extend the contract by another 51 weeks. If the contract is not renewed, we will need the remaining week to prepare the apartment for Re-letting.

Is there sun protection/blinders in the Apartment?

Each apartment is equipped with a blackout blind, and there are also opaque curtains.

Will I need my own router to use the internet?

No, you will not need your own router. You can connect up to 4 devices to the WLAN via your account. If you want to use more devices, you can book the ASK4 Connect Plus package for 25 euros per year.

What do I have to do before I move out?

When you move out, the apartment should look the way you found it when you moved in. This means that you should take all of your personal belongings out of the apartment, clean it and paint it if necessary. You are welcome to make an appointment with our Management Team to check whether your apartment is in order.

What happens during an Apartment inspection?

A protocol is prepared during the apartment inspection. One of our employees will check your apartment for possible damages and whether it is in a clean enough condition. Afterwards, you’ll return the keys for the apartment and the mailbox.

Termination and rotation principle

Since your tenancy agreement is concluded for a limited period of 51 weeks for the purpose of studying, termination is not necessary. Early termination before the end of the agreed rental period is therefore not possible. An exception is if you have been Ex-matriculated or have finished your studies. This must be proven within 2 weeks.

The purpose of limiting the duration of residence is to enable as many students as possible to rent accommodation in a student dormitory (rotation principle). However, an extension of the rental period by a further 51 weeks is possible up to three times.